FAQ
Frequently asked questions about psychotherapy.
Here you will find answers to frequent questions about the initial meeting, cooperation, appointments and organizational framework.
First contact and appointments
What happens during the free introductory call?
The short initial conversation lasts up to 15 minutes and takes place online or by phone. It offers a chance to discuss your concern briefly, clarify initial practical questions, and consider whether working together may be a good fit.
How can I request an appointment?
You can suggest several suitable time slots on the contact page. We arrange appointments according to current availability.
When will I receive a reply?
If I cannot reply straight away, I usually get back to you within 48 hours on weekdays.
Format and cooperation
Are sessions online and on site possible?
Individual therapy and couples therapy can take place online or on site depending on available appointments. Biofeedback takes place exclusively on site.
Where is the practice?
Rozmanova ulica 12
1000 Ljubljana
Slovenija
How long is a session?
Individual therapy, couples therapy and biofeedback sessions each last 50 minutes.
How often are sessions held?
Sessions usually take place weekly. Depending on the concerns, course and individual situation, the frequency can be adjusted together.
Fees & practical details
How much does a session cost?
- Individual therapy: 70 € / 50 minutes
- Couples therapy: 85 € / 50 minutes
- Family therapy: 85 € / 50 minutes
- Biofeedback: 80 € / 50 minutes
Slovenian VAT (DDV) is currently not charged on my invoices under Article 94 of Slovenia’s Value Added Tax Act (ZDDV-1).
Will my health insurance reimburse the cost?
My psychotherapy services are offered on a self-pay basis; I do not bill health insurers directly. Please check with your insurer in advance whether reimbursement is possible and under what conditions. You are responsible for submitting any reimbursement claim yourself. I cannot guarantee coverage or reimbursement.
Is VAT charged on the invoice?
Slovenian VAT (DDV) is currently not charged on my invoices under Article 94 of Slovenia’s Value Added Tax Act (ZDDV-1).
How can I pay?
Payment is currently by bank transfer.
What happens if I cancel?
- You can cancel at no charge up to 48 hours before the appointment.
- If you cancel less than 48 hours but at least 24 hours before the appointment, 50% of the agreed fee is charged.
- If canceled less than 24 hours before the appointment, the full agreed fee will be charged.
Services & approach
What forms of psychotherapy are offered?
Offers include individual therapy, couples therapy, family therapy and online psychotherapy. Biofeedback is a complementary offer.
What does systemic psychotherapy mean?
The systemic view does not consider a concern in isolation, but rather incorporates relationships, experiences, recurring patterns, resources and the respective life context.
What is biofeedback?
Biofeedback is a process in which physical processes can be made perceptible and included in the joint work.
Do I need to prepare something before the first conversation?
No. For the free initial consultation, it is sufficient to briefly describe the request and to specify possible time windows for further appointments.
Contact & Data Protection
Can I send medical documents via the contact form?
No. No medical documents or particularly sensitive health data should be transmitted via the contact form.
How can I make contact?
Via the contact form, by email to info@networkofemotions.com or by telephone +386 (0)51 493 483.
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